||All charges are billed to the client's credit card unless other billing arrangements have been made. Total Transportation Corp will accept all major credit cards, corporate or personal checks, or cash. To set up a corporate account, please
|Client Directed Service
||We allow one half hour of travel time from our location to the pickup location at no charge. All other travel time is charged at the normal hourly rate for the selected vehicle and is added to their respective hourly minimums.
||For airport and Amtrak pick-ups, we grant a 30-minute grace period from the updated arrival time. Thereafter, wait time will be charged at $5 for each additional 5-minute period. For all other pick-ups, a 10-minute grace period will be granted after the assigned pickup time, thereafter, wait time will be charged at $5 for each additional 5-minute period.
||Stops en route during point-to-point rides are charged at $5 for each 5-minute period.
||A 18% chauffeur gratuity based on the fare, stop time and wait time will be added to your bill.
|Out of Pocket
||Other charges may include reimbursement for tolls and/or parking fees.
||A $5.00 charge for parking fees will be charged on all pickups at the St Paul/Minneapolis International and Hubert Humphrey terminals.
|Meet & Greet Services
||Upon request, meet & greet services will be charged at $15 for a simple baggage meet or per hour with a 4 hour minimum for large group coordination.
||Chauffeur accommodations and meals should be arranged and provided for by the client on special occasions that require overnight travel.
||A 25% surcharge based on the fare, stops and wait time, will be added to your bill on the following holidays: New Year's Day, July 4th, Thanksgiving Day, Christmas Day and Christmas Eve after 5:00 P.M.
|Cancellations (airport and point-to-point service)
||Cancellations are sometimes unavoidable. For Client Directed and Point-to-Point Service Sunday through Friday, we will accept cancellations without a charge, up to two hours before the scheduled pick-up time. Specialty vehicles, Limo Coach and Bus transportation will have a 24 hour cancellation policy. Worldwide cancellations require a two-hour notice, unless otherwise specified.
For Client Directed Service on Saturday, we require a nonrefundable minimum deposit at booking and cancellations must be done 72 hours prior to pickup time.
|No Shows and Late Cancellations
||For Point-to-Point Service, a fee equal to the fare, wait time and chauffeur gratuity, will be charged when the client does not show at the pre-arranged pick-up location.
For Client Directed Service Sunday through Friday, a fee equal to 2 hours of service and appropriate gratuity will be charged when the client does not show at the pre-arranged pick-up location. To avoid a no show fee, please call our toll free number at (800) 387-5668. The dispatcher will immediately direct your chauffeur to you.
For Client Directed Dedicated Service on Saturday, the balance due must be paid in full. This includes all dedicated service, weddings and special events.
||All terms and conditions as well as rates are subject to change